School supply Terms of Use
Last modified: May 14, 2020

Welcome to schoolsupply.com.bd. schoolsupply.com.bd provides website features and other products and services to you when you visit or shop at schoolsupply.com.bd.

By using Schoolsupply Services, you agree to these conditions. Please read them carefully.
By subscribing to or using any of our services you agree that you have read, understood, and are bound by the Terms, regardless of how you subscribe to or use the services.

Introduction
School Supply is committed to protecting your personal information when using our services while ensuring customer satisfaction and technological excellence.  We want our services to be safe and enjoyable environments for our audience. This Privacy Policy relates to our use of any personal information you provide to us through Schoolsupply.com.bd. Your privacy concerns are a top priority, and we have implemented robust measures to protect your information throughout the book-purchasing journey.

What information is, or maybe, collected from you?
With Schoolsupply, we are committed to safeguarding the privacy and security of your information. Through our Web server, we will automatically receive and gather certain anonymous information in standard usage logs. This information includes computer-identification data obtained from “cookies” sent to your browser from a web server cookie stored on your hard drive with an IP address. When you use our website, we may collect various types of information to ensure the seamless functioning of our services. This may include personal information such as your name, contact details, and payment information. 

We may collect the following personally identifiable information about you –

  • Name including first and last name.
  • Alternate email address.
  • Mobile phone number and contact details.
  • ZIP/Postal code.
  • Financial information (like account or credit card numbers) – Opinions of features on our websites.
  • Other information as per our registration process.
 

We may also collect the following information –

  • About the pages you visit/access.
  • The links you click on our site.
  • The number of times you access the page.
  • The number of times you have shopped on our website.
  • You can terminate your account at any time. However, your information may remain stored in the archive on our servers even after the deletion or the termination of your account.

What Do We Do with Your Information?
We will hold your personal information on our systems as is necessary for the relevant service, or as long as it is set out in any relevant contract you hold with us or our corporate retention schedule.

With whom will your information be shared?
We will not use your financial information for any purpose other than to complete a transaction with you.  However, we may share data with trusted partners who assist us in operating our app, conducting our business, or servicing you, as long as they agree to keep this information confidential.

Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to a User email, mobile number, social sign-up authentication(May include user email, mobile number, profile image, birth date), device model, OS version, profile image (if the user provides). The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

Google Play Services

Google Analytics for Firebase

Firebase Crashlytics

Facebook

We inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the app’s configuration when utilizing our Service, the time and date of your use of the Service, and other statistics.

User Account, Password, and Security
You will receive a password and account designation upon completing the Website’s registration process. You shall be responsible for maintaining the confidentiality of your account & its password as well as all the transactions/requests done/received under your password or account. You agree to (a) immediately notify schoolsupply.com.bd of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. schoolsupply.com.bd, shall not be liable for any loss or damage arising from your failure to comply with the T&C.

Services
Schoolsupply.com.bd provides several Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase books from various publishers. (Collectively, “Products”). The Products can be purchased through the Website through various methods of payment offered. Upon placing an order, schoolsupply.com.bd shall ship the product to you and you shall be responsible for its payment.

Privacy
The User hereby consents, expresses, and agrees that he has read and fully understands the Privacy Policy of schoolsupply.com.bd. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited User
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website are permitted provided that Schoolsupply’s name is stated as the source and prior written permission of schoolsupply.com.bd is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Website are not permitted.

User Conduct and Rules
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others
  • Publish, post, upload, distribute, or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information
  • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer
  • Conduct or forward surveys, contests, pyramid schemes, or chain letters
  • Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such a manner
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations, or labels of the origin or source of software or other material contained in a file that is uploaded
    Violate any code of conduct or other guidelines, which may apply for or to any particular Service
  • Violate any applicable laws or regulations for the time being in force in or outside Bangladesh; and
  • Violate abuse, unethically manipulate, or exploit any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

Product Description
Schoolsupply.com.bd attempts to be as accurate as possible. However, schoolsupply.com.bd does not warrant that the product description or other content of the site is accurate, complete, reliable, current, or error-free. If a product offered by schoolsupply.com.bd itself is not as described, your sole remedy is to return it in unused condition.

Links to Third-Party Site
The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of schoolsupply.com.bd or the Website and schoolsupply.com.bd is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. schoolsupply.com.bd is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. schoolsupply.com.bd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by schoolsupply.com.bd or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Abusing schoolsupply.com.bd
As per these Terms, users are solely responsible for every material or content uploaded to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. Please report problems, offensive content, and policy breaches to us. We work to ensure that listed items do not infringe upon the copyright, trademark, or other intellectual property rights of third parties. If you believe that your intellectual property rights have been infringed, please notify our team and we will investigate.

Order Acceptance and Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. If an item is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.

All prices posted on this website are subject to change without notice. Prices prevailing at the commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Trademarks and Copyrights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, schoolsupply.com.bd owns all Intellectual Property Rights to and into the Website, including, without limitation, any rights, title, and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secret, s, and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce, or distribute any content from the Website belonging to schoolsupply.com.bd without obtaining authorization from schoolsupply.com.bd.

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video, or any other material which you may upload, transmit or store when making use of our various Service. However, about the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content onto the Website for public viewing and reproduction/use of your content by third-party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Our Policy for Gift orders
Schoolsupply.com.bd always wants to ensure the customer’s happiness. So, every single time we get an order we start processing it and try to make the delivery as soon as possible. But, sometimes in the delivery process, some glitches happen. There can be some political issues, the country’s environment, or natural calamities that will slow us down but we ensure that the delivery is being made perfectly. So, if there is any delay in the delivery process please don’t be impatient, know that we are trying our best to deliver your happiness as early as possible.

If you want your ordered products on a fixed date then you have to notify us while ordering. We will try our best to make the delivery as soon as possible and give your products on that fixed date. But, after trying so hard if we can’t make the delivery at the fixed time for the country environment or any other reasons then Schoolsupply will not take any liability for this. Be sure that, We will try our best to make you feel special but sometimes we can’t do things we want to do so if there is some delay then we sincerely hope that you will understand the situation. Thank You.

Our Policy for Express Orders
schoolsupply.com.bd has introduced its new service – Express Delivery. Now customers can get their desired books within 24 hours using this service. Initially, this service is restricted to Dhaka city only. Gradually we will increase the service area. Now you can get a premium service for a not-so-high price as usual. The service charge for Express Delivery is only Tk 100. And yes, It’s for any quantity of books. This means, you buy 2/3 books or 100, and you just pay Tk. 100 for Express Delivery.

  • schoolsupply.com.bd will decide whether the order is eligible for Express Delivery or not.
  • schoolsupply.com.bd has the right to convert Express Delivery orders to Regular Delivery at any time for some reason.
  • Initially, the service is restricted to only Dhaka city.

Request Cancellation
You can drop a request before the item has been sent, by reaching our client care group at

On the off chance that you have chosen Cash on Delivery (COD), there is no sum to discount since you haven’t paid for your request.

For installments made utilizing a Credit Card, Debit Card, Mobile Banking, or Bank Transfer, you will get a discount in your separate record after your request has been dropped. Your whole request sum will be discounted.

Governing Law
These terms will be represented by and developed as per the laws of Bangladesh without reference to the struggle of laws standards and debates emerging in connection hereto will be dependent upon the selective locale of the courts at Dhaka.

Legitimate Disputes
On the off chance that a debate emerges between you and schoolsupply.com.bd, we will likely furnish you with unbiased and financially savvy methods for settling the contest rapidly. As needs are, you and ‘schoolsupply.com.bd’ concur that we will settle any case or discussion at law or value that emerges out of this Agreement or our administrations as per one of the subsections beneath or as we and you, in any case, concur recorded as a hard copy. Before falling back on these other options, we firmly urge you to initially get in touch with us straightforwardly to look for a goal. We will consider sensible solicitations to determine the contest through elective question goals methodology, for example, assertion, as options in contrast to suit.

Relevant LAW AND JURISDICTION
These Terms and Conditions will be deciphered and represented by the laws in power in Bangladesh. Subject to the Arbitration segment underneath, each gathering thusly consents to submit to the ward of the courts of Dhaka.

Mediation: Any discussion, guarantee, or debate emerging out of or identifying with these Terms and Conditions will be alluded to lastly settled by private and secret restricting discretion before a solitary referee held in Dhaka, Bangladesh. The mediator will be an individual who is lawfully prepared and who has involvement with the data innovation field in Dhaka and is free of either party. Despite the previous, the Site claims all authority to seek after the insurance of protected innovation rights and classified data through injunctive or other fair alleviation through the courts.

Discount Conditions
schoolsupply.com.bd consistently needs to give you your ideal books at the most ideal market cost. We generally have various offers and limits running on to make our clients cheerful and make them ready to purchase an ever-increasing number of books from Schoolsupply. Be that as it may, once in a while now and again we cannot stand to give you appropriate limits. Even though we attempt our best to keep the cost lesser for our adored clients yet at times we just can’t. We cannot give limits for the outside books because their distributors don’t permit us to give any limits whatsoever.

We additionally cannot give limits to those books that are distributed by Bangla Academy and Islami Foundation Bangladesh. Reading material is another classification where we can offer next to no limit. In any case, we can offer limits in the greater part of our classifications and clients can purchase a wide scope of books from that point. In conclusion, Buying and perusing books is energy, it has nothing to do with cash. Continue purchasing and continue perusing. School supply is consistently there for you.

Unapproved Charges on your card
On the off chance that you see charges on your credit/platinum card for buys made on schoolsupply.com.bd, however, you never made a record or joined, if you don’t mind check with your relatives or business associates approved to make buys for your benefit, to affirm that they haven’t put in the request. In case you’re as yet incapable of perceiving the charge if it’s not too much trouble report the unapproved buy within 60 days of the exchange to empower schoolsupply.com.bd to start an examination.

School Supply  Gift Card – A Token of Trust
schoolsupply.com.bd offers you a “Schoolsupply Gift Card” as a badge of trust for your consistent help and love for Schoolsupply. You can buy this gift voucher from our site and bless it to your darlings or yourself too. By having this gift voucher you can appreciate different markdown offers and buy items from Schoolsupply without any problem.

A school supply Gift Card is a gift voucher that you can purchase from our site. You can purchase the printed rendition of this gift voucher and we will send it to your given location. Or on the other hand, you can likewise purchase this card as an e-blessing, at that point, we will send that virtual card to you with a mystery code printed. You can likewise buy this card via SMS. All things considered, we will mail you the shortcode of the gift voucher and you can utilize that code for buying from Schoolsupply. Have a Schoolsupply Gift Card of your own and appreciate the definitive satisfaction of shopping.

Terms and Conditions:-

  • Schoolsupply Gift Card is a result of Schoolsupply. joined under the laws of Bangladesh.
  • Gift vouchers can be bought on www.schoolsupply.com.bd utilizing the accompanying installment modes – Cash on Delivery (COD), Card Payment, and Mobile Payment Methods.
  • Gift vouchers can’t be utilized to buy other Gift Cards.
  • Gift vouchers are redeemable just on the www.schoolsupply.com.bd site.
  • Gift vouchers are just legitimate offers with an absolute last worth more noteworthy than the gift voucher esteem. On the off chance that the absolute estimation of procurement is not exactly the Gift Card, there will be no monetary discount. The rest of the sum can be utilized in the next exchanges from schoolsupply.com.bd.
  • On the off chance that the bought sum is more than the gift voucher esteem, the gift voucher holder will pay the extra add-up to Schoolsupply.
  • Just one present card can be reclaimed per request.
  • Gift vouchers can’t be dropped or changed.
  • Gift vouchers are transferable and can be given as a present.
  • Gift vouchers are not redeemable for money or discounts.
  • Gift vouchers will terminate following a half year from the date of issue and any comparing unused parity will be relinquished from that point.
  • You are exclusively answerable for the well-being and security of the Gift Cards. School supply isn’t liable for any demonstrations of exclusion or commission if the Gift Card is lost, taken, or utilized without consent.

Crossing out of Fraudulent/Loss to business Orders
To give a protected and secure shopping experience, we normally screen exchanges for fake movement. In case of recognizing any dubious movement, schoolsupply.com.bd maintains whatever authority is needed to drop all past, pending, and future requests with no risk. schoolsupply.com.bd likewise maintains whatever authority is needed to can’t or drop orders in situations like errors in estimating the item on-site and stock inaccessibility. We may likewise require extra checks or data before tolerating any request. We will get in touch with you assuming all or any bit of your request is dropped or if extra data is required to acknowledge your request. If your request is dropped after your card has been charged, the said sum will be turned around to your Card Account. Any limited-time voucher utilized for the dropped requests may not be discounted.

The client might be viewed as fake if any of the accompanying situations are met:

  • The client doesn’t answer the installment confirmation mail sent by schoolsupply.com.bd
  • The client neglects to create sufficient reports during the installment subtlety confirmation
  • Abuse of another client’s telephone/email
  • A client utilizes an invalid email and telephone no.
  • Utilization of a unique voucher not labeled to the email ID/telephone number utilized.
  • The client restores an inappropriate item
  • The client won’t pay for a request
  • The client is associated with the grab-and-run for any request
  • The client might be viewed as a misfortune to the business if any of the accompanying situations are met
  • A client with an exceptional yield rate
  • Invalid/Incomplete location cases
  • Rehashed demand for financial compensation for negligible issues
  • Records for the clients falling in false or misfortune to business class might be blocked.
  • Procedure for Pilferage Claim
  • On the off chance that a client raises a complaint for a halfway thing/incomplete request through Customer Care
  • The client should guarantee pilferage within 48 hours of the conveyance bombing which the case won’t be engaged.

An Email will be sent chasing/giving after data:

  • A short portrayal of the case (A couple of inquiries will be posed to assist us with understanding the situation)
  • The depictions of the parcel and another box (If any)(Try to cover the sides which look altered/harmed according to the client)
  • The discount for prepaid requests will be done after the examination which for the most part requires 3-4 business days. The procedure will incorporate an examination with the concerned offices
  • The client may not be subject to a discount if he/she falls into any of the situations expressed underneath
  • The client neglects to give sufficient data about the case
  • Client neglects to give previews of the parcel and box(if any)
  • If an opened conveyance was gotten, pilferage claims must be made that day
  • The client must not arrange the bundling for 3-4 days post conveyance. We may need to get your bundling for examination at our end.

Repayments
You consent to repay, shield and hold innocuous schoolsupply.com.bd from and against all misfortunes, liabilities, claims, harms, expenses, and costs (remembering legitimate expenses and payment for association therewith and intrigue chargeable consequently) attested against or brought about by schoolsupply.com.bd that emerge out of, result from, or might be payable by the righteousness of, any break or non-execution of any portrayal, guarantee, pledge or understanding made or commitment to be performed by you as per these Terms.

Disclaimer of Warranties/Limitation of Liability
schoolsupply.com.bd has tried to guarantee that all the data on the Website is correct, however, schoolsupply.com.bd neither warrants nor makes any portrayals concerning the quality, precision, or completeness of any information, data, item, or Service. On no occasion will schoolsupply.com.bd be obligated for any immediate, aberrant, corrective, coincidental, uncommon, significant harms or some other harms coming about because of:

(a) the utilization or the powerlessness to utilize the Services or Products; (b) unapproved access to or modification of the client’s transmissions or information; (c) some other issue identifying with the administrations; including, without restriction, harms for loss of utilization, information or benefits, emerging out of or in any capacity associated with the utilization or execution of the Website or Service. Neither will schoolsupply.com.bd be answerable for the postponement or powerlessness to utilize the Website or related administrations, the arrangement of or inability to offer Types of assistance, or for any data, programming, items, benefits, and related illustrations got through the Website, or in any case emerging out of the utilization of the site, regardless of whether dependent on contract, misdeed, carelessness, severe obligation or something else. Further, schoolsupply.com.bd will not be considered answerable for non-accessibility of the Website during intermittent support tasks or an impromptu suspension of access to the site that may happen because of specialized reasons or under any conditions outside Schoolsupply’s ability to control. The client comprehends and concurs that any material and additional information downloaded or in any case got through the Website is done completely at their carefulness and hazard and they will be exclusively answerable for any harm to their computer frameworks or loss of information that outcomes from the download of such material as well as information.

Installment, Shipping, and Charges
schoolsupply.com.bd offers Cash on Delivery (COD), Debit/Credit Card (VISA, Master Card, DBBL Nexus, and so forth.), Payza, Mobile Banking (bKash, DBBL Mobile Banking) as an installment technique.

We will mastermind the shipment of the items to you. Delivery plans are gauges just and can’t be ensured. We are not obligated to any postponements in the shipments. In some cases, the conveyance may take longer because of an awful climate, political interruptions, and other unanticipated conditions. Title and danger of misfortune and harms given to you upon the conveyance of the item.

On the off chance that a client has submitted a request previously, the wallet cash won’t have the option to put in another request until the request is conveyed. That is, the new request can’t be paid through the wallet until the past request is effectively conveyed.

If there should be an occurrence of mail station conveyance client needs to convey all the postal charges.

Promotion Code Conditions
School Supply Promo code is a code that has special rebate esteem. It, for the most part, tallies rebate on the absolute request measure of a solitary request.

A few conditions while applying a Promo code:

  • The Promo code must be a legitimate one.
  • The Promo code is just relevant to buy books.
  • The Promo code isn’t relevant to buy some other items instead of books.
  • If a truck contains the two books and another kind of items as opposed to books, at that point Promo code, will naturally tally rebate for the aggregate sum of books as it were.
  • The promotion code contains the most extreme 500Tk markdown.

Danger of Loss
All things bought from schoolsupply.com.bd are made by a shipment contract. This implies the Risk of Loss will stay with schoolsupply.com.bd until the thing is moved to you. If the things are harmed after receipt, the hazard falls on the client.

Misrepresentation Protection Policy
schoolsupply.com.bd understands the significance of a solid misrepresentation identification and goals capacity. We and our online installments accomplices screen exchanges consistently for dubious action and banner conceivably deceitful exchanges for manual checks by our group.

In the rarest of uncommon cases, when our group can’t preclude the chance of extortion completely, the exchange is kept waiting, and the client is mentioned to give character reports. The ID reports assist us with guaranteeing that the buys were in reality made by a certified cardholder. We apologize for any bother that might be caused to clients and solicit them to shoulder with us in the bigger enthusiasm of guaranteeing a protected and secure condition for online exchanges.

End
schoolsupply.com.bd may suspend or end your utilization of the Website or any Service if it accepts, in its sole and total circumspection that you have penetrated, disregarded, mishandled, or unscrupulously controlled or misused any term of these Terms or in any case, in any case, acted deceptively.

These Terms will endure inconclusively except if and until schoolsupply.com.bd decides to end them.

On the off chance that you or schoolsupply.com.bd ends your utilization of the Website or any Service, schoolsupply.com.bd may erase any substance or different materials identifying with your utilization of the Service and schoolsupply.com.bd will have no risk to you or any outsider for doing as such.

You will be obligated to pay for any service or item that you have just arranged till the hour of Termination by either party. Further, you will be qualified for your sovereignty installments according to the User License Agreement that has or is legitimately esteemed collected to you.

Term and Policy refreshes
We maintain whatever authority is needed to change or update these terms and strategies whenever by setting an unmistakable notification on our site. Such changes will be taking effect right now after presenting on this site.

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